Monthly Archives: February 2013

Don’t You Just Hate It When They Give You Pickles?

Several years ago, I attended a Girl Scout volunteer training entitled “Give Them the Pickle.” It was a customer service workshop meant to inspire leaders and volunteers to serve the needs and wants of the girls based on what the girls wanted, and not what we as leaders wanted them to do. This lesson easily transitions into business and life. You can’t sell a customer the product you want them to purchase. You can only sell them the product they […]

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How to Change a Flat Tire in the Desert (or anywhere) by Stephanie Hall

Guest Post by Stephanie Hall I dig cars.  In truth, I don’t dig cars as much as I dig “getting” cars and being able to talk with people about cars.  Especially men; men mechanics to be specific.  And, if they are being honest, they kinda dig it that a woman “gets” cars.  The basics are pretty simple – fuel, O2, fire.  It’s a simple formula for combustion that’s been around for a very long time.  Since the advent of fire. […]

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What Paul Revere Can Teach Us about Personality

On the morning of April 18, 1775, a young stable boy in Boston overheard two British officers discussing something about “hell to pay tomorrow.”  The stable boy scurried off to the shop of Paul Revere, a silversmith by trade, and repeated his tale.  Further information was quietly gathered throughout the day corroborating the stable boys story. The British regulars were after a cache of hidden weapons in Concord, Massachusetts.   To sweeten the deal, they also planned to arrest John Hancock […]

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